At Shree Ganpati Jyotish Center, we strive to ensure that all products, including gemstones, yantras, and other astrological remedies, are delivered promptly and in perfect condition. Please read our shipping and delivery policy to understand how we manage orders and ensure a smooth delivery experience.
1. Shipping Locations
We offer delivery services across India and to select international locations. Shipping availability may vary based on the product and destination.
2. Processing Time
- Order Processing: Orders are typically processed within 1-3 business days after payment confirmation.
- Customized Products: Certain items, such as personalized gemstones or specially energized yantras, may require additional time for preparation (up to 5-7 business days).
3. Shipping Charges
- Domestic Shipping (India): Shipping charges vary depending on the product size, weight, and delivery location. Details will be displayed at checkout.
- International Shipping: Shipping costs and delivery times vary based on the destination and carrier. Any applicable customs duties or taxes will be the responsibility of the customer.
4. Estimated Delivery Time
- Within India: Orders are typically delivered within 5-7 business days after dispatch.
- International Orders: Delivery may take 10-15 business days, depending on the destination and customs clearance.
5. Tracking Your Order
Once your order has been dispatched, we will provide a tracking number via email or SMS. You can use this number to track the status of your delivery with the courier service provider.
6. Packaging
We take great care to ensure that all items are securely packed to prevent damage during transit. Gemstones, yantras, and other sacred items are carefully packaged with protective materials.
7. Undelivered or Delayed Orders
- If your order is delayed or undelivered due to unforeseen circumstances, please contact us immediately for assistance.
- In cases where the courier service is unable to deliver the package due to an incorrect address or unavailability, the customer will be responsible for any additional shipping charges for re-dispatch.
8. Damaged or Incorrect Products
- If you receive a damaged or incorrect product, please notify us within 48 hours of delivery.
- To process a replacement or refund, please provide clear images of the damaged product and packaging.
9. Contact Us
For any queries or assistance related to shipping and delivery, please contact us at:
Email: [email protected]